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Changing From Display Name of Full Mailbox Notifications

Posted by Milind Naphade on 29/11/2011

I am sure almost everyone of us have seen this at least once in the lifetime 🙂

One of our old days techies had this requirement of changing the From display name that is used by agents sending notifications about your mailbox size when it reaches the quota. Although you cannot edit the sender email address in this case you can indeed change the Display Name of this notification sender.

CAUTION: Steps involved in this post include using ADSIEDIT, wrong modifications to attributes can cause service stoppage. You should also check Microsoft’s supportability for this change.

Changing this includes changing the display name of the object in your transport configuration.

  1. Open ADSIEDIT
  2.  Navigate to CN=Transport Settings,CN=<Org Name>,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=int
  3. In the right hand side pane locate the object named CN=MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e
  4. Right click on the object and select properties.
  5. In properties dialog box of MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e locate the attribute displayName
  6. Select displayName, click Edit button and enter the Display Name of your wish in the Edit Dialog box.

That is all you need to do. Users will see the name that you entered in the dialog box after you modify this and the AD replication completes.

2 Responses to “Changing From Display Name of Full Mailbox Notifications”

  1. Nilesh S said


    I believe this will have affect on the way NDRs are sent as well. Can you check if that’s the case?
    From the following technet article –

    When an NDR is sent to an internal sender, the NDR is sent from the Microsoft Exchange Recipient. The Microsoft Exchange Recipient is a special recipient object that is used by several Exchange 2007 features to provide a unified and well-known recipient that users can use to differentiate system-generated messages from other messages.

    By default, messages that are sent to the Microsoft Exchange Recipient are ignored and not delivered. For messages that are sent to the Microsoft Exchange Recipient to be delivered to a mailbox, you must associate a mailbox with the Microsoft Exchange Recipient.

  2. You are correct, Nilesh. This change will indeed affect the Display Name of the sender that is used for sending NDRs within the organization. Display name on external NDRs would depend on what settings you have on your email gateways.

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